he process of constantly communicating to every customer, that the customer is most valued, and that their satisfaction is paramount to your organization
The process of constantly communicating to every customer, that the Customer is most valued, and that their satisfaction is paramount to your organization.
The following are the key elements
This model is basically similar to fixed price model in terms of Wenso’s commitment and responsibility of the project delivery but the pricing is based on the Time taken and the number of resources used to deliver the project. We have 3 different pricing structure for this model i.e. Onshore – Onsite, Onshore- Offsite and Offshore – Offsite model (Please refer to the Rates section in below pages). The customers can select any model based on their budget and the requirements.
The Service Delivery Excellence of Wenso aims at structuring on the Service Delivery Process, effectively utilizing the frameworks and tools available and allowing the teams to provide feedback with a view to improving the Process Excellence. As a framework, this will guide the teams to easily adopt the right approach and methodology for every service we offer in our spectrum of services. Project specific engagements can be tailored by selecting the right methodology to meet specific requirements.
Delivering right fit and next generation solutions at affordable cost every time is the key competitive advantage for pennant while providing the excellent value proposition to our customers. We at Pennant truly understand the significance of the right processes and the flexible frameworks to maintain our competitive advantage that differentiate us from our peers.