Wenso Ltd (comprising Wenso Inc USA, Wenso Solutions India, OST Solutions UK) takes the threat posed by the recent coronavirus outbreak seriously, and as such have issued this statement in the interest of wellbeing of our clients, suppliers and employees.
This company policy includes the measures we are actively taking to mitigate the spread of coronavirus. You are kindly requested to follow all these rules diligently, to sustain a healthy and safe workplace in this unique environment. It’s important that we all respond responsibly and transparently to these health precautions. We assure you that we will always treat your private health and personal data with high confidentiality and sensitivity.
This coronavirus (COVID-19) company policy is subject to changes with the introduction of additional governmental guidelines. If so, we will update you as soon as possible on the website and email.
This coronavirus policy applies to all of our employees who physically work in our office(s), remotely, our clients and suppliers. We strongly recommend to our remote working personnel to read through this action plan as well, to ensure we collectively and uniformly respond to this challenge.
Our approach is based on guidance from the following sources and advise you to keep yourself up to date with the latest developments:
We aim to maintain a business-as-usual stance and to continue to meet our obligations to our clients while carefully observing what is likely to be a developing scenario. In doing this, we will take into account governmental advice from the countries in which we operate coupled with our real-world experiences. Should we or one of our customers cancel or curtail any activity, then our standard contractual terms will be applied regarding any payments made or due.
We expect our staff to continue to fulfil their roles and their obligations to our customers. Any changes to this expectation will be informed by government advice and communicated both to staff and to our clients accordingly.
Our offices are closed until further notice in an effort to slow the spread of Covid -19.
Please scan in and email letters to us, or alternatively, you can take a photo of the document on your mobile phone and send it through to us at: email@example.com
Staff are no longer visiting our offices, so please communicate with us through email as much as you can.
From a training and consultancy delivery perspective, the business will take the following approach:
Our other business lines and services that are delivered remotely are unaffected by this policy.
We are Wenso Ltd, our address is Suite 2, Ground Floor, No 5 Universal Square, Devonshire Street, Manchester, M12 6JH. You can contact us by post at the above address, by email at firstname.lastname@example.org or by telephone on +441618832101.
Wenso Ltd is committed to respecting your privacy and ensuring the personal information you have entrusted with us is held securely and takes into account major privacy principles and frameworks around the world, including the Data Protection Act 2018, Privacy and Electronic Communications Regulations (PECR), and EU General Data Protection Regulation 2016/679 (GDPR). The enhanced data protection rights stated in this Policy are a reasonable and proportionate way of achieving compliance as required by the EU General Data Protection Regulation and other privacy principles and frameworks.
This Privacy Statement is issued by Wenso Ltd (also referred to as “we”, “us” or “our” in this Privacy Statement) and sets out the ways and the manner in which we collect and use your personal data. It provides information about our privacy practices including details of the personal data we collect, use, disclose and transfer, as well as choices you can make and the rights you can exercise in relation to your personal data.
Under the EU’s General Data Protection Regulation:
Personal Data is defined as “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
Wenso Ltd collects information about you to provide our services and products. To enable us to deliver our services and products in the best possible way, it is necessary for us to collect, process, and/or use the information as stated in this Policy.
We use the information we hold about you in a range of different ways, which broadly fall into these categories:
We will only collect, use and share your information where we are satisfied that we have an appropriate legal basis to do this. We only process your personal data on the following legal bases:
Performance of a contract: We may process personal information to enter into a contract and/or fulfil agreements with you or your organisations, including managing and delivering our services and products and allowing our customers to use our products/services and supplementary tools.
Legal obligation: We may process personal data to comply with applicable laws and regulations and establish or exercise our legal rights. For example, to meet the responsibilities we have to our regulators, tax officials, law enforcement, or otherwise meet our legal responsibilities.
Legitimate Interest: We may process personal data as necessary to pursue our legitimate business interests (except where such interests are overridden by the interests, rights or freedoms of the data subject). We use personal data and other data to provide services you request; processing your payment, providing customer-related services; managing, developing and improving our products and services; performing our marketing and sales operations; protecting our employees and assets; and ensuring compliance with laws and regulations. We ensure that the information is processed in a way that values your privacy rights. You have the right to object to processing as explained in data subject’s rights to restriction of, or objection to, processing of personal data.
Consent: We may process your personal information if you have provided your consent to us. In particular, where we cannot rely on an alternative legal basis or we are required by law to ask for your consent in the context of some of our sales and marketing activities, online data collection tools or surveys. At any time, you have a right to withdraw your consent by changing your communication choices, unsubscribing from our communications or contacting us.
Except as described in this Privacy Statement, we will not disclose the personal data with third parties without the consent of the data subject, unless for:
The personal data we collect from you may include the following:
We will send you offers and information only if you have given your consent for us to do so, in which case we will contact you via email, post, or online about any of our group products and services. We never share your data with companies outside of our group companies for them to use for their own marketing. From time to time, we may team up with a third party to bring you details of a product or service we think might interest you, but where we do this the contact will come from us - we will never pass your details to the third party without your prior consent.
If you have enabled cookies in your browser you may receive banner adverts on our homepage, as these are cookie-based and are not tailored using other information we hold about you. As they are cookie-based you will receive them even if you have opted out of personalised marketing, but you can control them easily via your browser settings.
If you have given your consent to marketing, we may work with social media companies such as Facebook, Twitter, Linkedin to provide you with information about our products and services via their platforms. If you do not wish to see these adverts, you can disable preference-based marketing in the privacy and ad settings on each individual social platform.
Even if you have withdrawn your consent to personalised marketing by Wenso Ltd, you may still see general adverts for Wenso Ltd products and services on your social media feeds. These will not be specifically targeted to you, and again, you can control this via the privacy and ad settings on each platform.
In addition to any sharing listed above, we may disclose anonymised data (such as aggregated statistics) about the users of our services in order to describe our sales, customers, traffic patterns and other information to prospective partners, advertisers, investors and other reputable third parties and for other lawful purposes, but these statistics will not contain your personal data.
We may occasionally be required by law, court order or governmental authority to disclose certain types of personal data.
We may also share your information with third parties in the following situations, to the extent permitted by law:
Some of the third-party suppliers/partners we use are based in, or carry out their activities in, countries outside the European Economic Area (EEA), which is made up of the EU Member states and certain countries considered to offer a standard of data protection equivalent to that of the EU. Where this means personal information is transferred outside the EEA, we have to put in place additional legal protections on top of our standard checks and measures, to ensure it receives the same level of protection as it would within Europe. We do this by using standardised contractual clauses (sometimes called ‘the EU Model Clauses’) approved by the European Commission and European privacy regulators, although there are alternative approved legal mechanisms which we can choose to use instead. Where necessary, we also put in place any additional contractual measures required by local law in any of the countries in which we operate, except where they conflict with the General European Data Protection Regulation.
We hold your personal information only as long as we have a valid legal reason to do so, which includes providing you with the services you have requested, meeting our legal and regulatory obligations, resolving disputes and enforcing our agreements.
The length of time for which we keep different types of personal information can vary, depending on why we originally obtained them, the reason we process them and the legal requirements that apply to them.
When setting our data retention and deletion timescales we take into account a range of factors including applicable regulations and standards relating to taxation, payment processing and complaint handling, the need to prevent or detect crime or other misuse of our services, and audit requirements. To fulfil our requirements, some of your personal data will need to be retained for a period of time after you cease to be a customer. When we no longer need it to fulfil the above requirements, we will delete it securely. Where we wish to retain any information for analysis purposes, we will first anonymise it to the standards approved by the UK Information Commissioner’s Office, (which, as we are based in the UK, is our lead regulator on matters relating to data protection) so that it can no longer be linked back to an individual. Please note that if you opt out of receiving marketing from us, we will still need to keep your contact details in order to suppress them from future marketing activity.
We strive to protect your personal data and our services from unauthorised access to or alteration of your personal data. This includes using various security measures to protect your personal data held by or on behalf of us, and conducting ongoing reviews of our information collection, storage and processing practices.
The General Data Protection Regulation (GDPR) gives you:
Note: How you can exercise your rights will depend on the lawful basis on which we process your information.
Please contact us if you wish to raise a concern about WensoLtd’s handling of your personal information, or compliment something you think we have done well.
You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your personal data.
Your browser also generates other information, including which language the website is displayed in, and your Internet Protocol address (IP address). An IP address is a set of numbers assigned to your computer during a browsing session whenever you access the internet via your internet service provider or your network (if you access the internet from, for example, a computer at work). Your IP address is automatically logged by our servers and used to collect traffic data about visitors to our website. We also use your IP address to help diagnose problems with our server, and to administer our website.
A cookie is a small text file that is downloaded onto your Access Device when you visit a website which enables the website to obtain certain information from your browser, such as your preferences. Cookies allow us to maximise your experience using the website by increasing its functionality and allowing the website to remember information and selections as you move from page to page and from visit to visit, depending on the cookie. A cookie does not harm your Access Device, nor does it contain any viruses or other malware.
|Cookie Name||Purpose||Further Information|
|_cfduid by twak.to||To identify trusted traffic||Data accessed form USA.|
|Lang – ads.linkedin.com Lang - linkedin.com||To remember use of selected language version of website.||Hosted in Ireland|
|@@History/ @@scroll _ga, _gat, _gid||To understand how visitors interact with the website by collecting and reporting information anonymously.||Also generates statistical data on how visitors use the website.|
|_atvuc, _atuvs, _ads/ga_audiences,||Marketing, and also used by google adwords to re- engage with users.||Cookie also used by social sharing platform – AddThis.|
|Bcookie, BizoID, bscookie, bt2, di2||The cookies are used by third parties like LinkedIn for tracking embedded services and also social sharing platform – AddThis.||Also, refer to the privacy policies Linkedin and Add This.|
Wenso Ltd will review our privacy notice regularly. The terms of this notice may be updated at any time - for example, in the event of legal changes or how we operate. Please do check our website from time to time. If there are any significant changes in the way we process your personal information, we will provide prominent notice on our website or send a notification. This notice was last updated in July 2018.